Frequently Asked Questions

Custom Ordering Cookies & Cakes - How far in advance?


Cookies:
3-4 weeks in advance is ideal when planning a custom order. I completely understand that last minute events do come up, and will try to do my best to cater for a rush order. Feel free to contact me at any time to discuss your requirements.

Please also allow 3-5 business days for delivery within Australia.


Cakes & Cupcakes: 3 weeks in advance is plenty of time. At this stage cakes and cupcakes can only be delivered or picked up in Melbourne only. Cupcakes will be made 1-2 days before event.




Shelf Life - How long do your cookies & cakes last?


Packaged Cookies We use all natural ingredients and cookies are individually packaged, sealed in food grade polypropylene bags. If the product is retained in its original bag and kept in a cool dry place, vanilla & gingerbread cookies will keep for up to 3-4 months.

Once the seal is broken and the bag opened, the long-life of the product is not guaranteed.​

Cupcakes & Cakes
Cakes are prepared during the week of your event and should be eaten fresh as they don't contain preservatives. When stored correctly and refridgerated, cakes ideally should be consumed within 4-5 days.
Cupcakes are made to order for the day before and should be eaten on the day of the event. (I doubt they'll last long enough to store away.)




I Have Food Allergies.
Do your cookies / cakes cater to special dietary requirements?


Cookies Our range of cookies include several varieties catering to clients with a gluten intolerance. I'm still tinkering away at recipes to adapt for lactose/vegan dietary requirements.
however… gingerbread may not be suited to people with food allergies. The gingerbread ingredients are all natural but the recipe requires the use of butter, wheat flour and some food colouring for the decorative fondant and royal icing. Additionally, while our gingerbread doesn't contain nuts, some traces may be found, as nuts are used in producing other cookies in the kitchen. Cupcakes & Cakes
I am working on some delicious gluten-free cupcakes and cakes. Watch this space!
I wont claim to be a expert on allergen-free baking, but will do my best to cater for you and your guests. If you have tried or know a recipe that you think is delicious and can meet a specific dietary need, please feel free to share it.
Important Bit -
While every effort is made to ensure that there is no cross-contamination, we regret that we can make no guarantees about the safety of our products for those with food allergies.

Please feel free to get in touch to ask questions, come and visit the kitchen, and even provide your own ingredients for us to use for your order.




What is the Minimum Order?


Cookies
All cookies are made to order and I'm more than happy to create any shape/design, with a minimum of 10 per item. If you have a specific idea or request, please feel free to contact to discuss.

Cupcakes
Cupcakes are made to order a day before the event - minimum of 24 regular cupcakes and 48 mini-cupcakes, which is the equvilant to one batch respectively.




Delivery & Pick Up Costs


Delivery available for Melbourne CBD & surrounding suburbs for large orders.
Please email to enquire about postage costs before ordering.
All parcels sent via Australia Post.
Pick up available from Windsor & Dandenong North by appointment.

Cookies

Small orders
Delivery anywhere in Melbourne Metro & CBD $12.00 Delivery charges will vary depending on the size of order. Local couriers are used to ensure prompt delivery and safe handling. We will ensure to quote on the most cost effective and efficient service available at the time. Cakes & Cupcakes

Delivery anywhere in Melbourne Metro & CBD $12.00





The Cookies


Baked in small batches and completely made from scratch, each cookie is then hand-decorated and topped with a sweet layer of royal icing. I will collaborate with you ​to bring your cookie vision to life and create the perfect customized treats for your next event. 

The Cakes
 

​All products are freshly baked to order, using only the most fine quality ingredients so we can guarantee that the final product will not only look beautiful but taste delicious too.

Cakes and cupcakes are baked in the week of/ a couple of days before your event to ensure moisture and freshness.​

The Ingredients


We use only the free-range eggs available,  highest quality butter and premium locally sourced ingredients in all our cookies and cakes. Desserts are baked fresh and custom order to ensure maximum freshness.