Question 1

Custom Ordering Cookies & Cakes - How far in advance?

Accepted Answer

Cookies: 
3-4 weeks in advance is ideal when planning a custom order. I completely understand that last minute events do come up, and will try to do my best to cater for a rush order. Rush orders will incure a 15% increase to cater for labour.  
Feel free to contact me at any time to discuss your ideas and requirements.

Please also allow 3-5 business days if postage is required within Australia.

Cakes & Cupcakes:   3 weeks in advance is plenty of time. At this stage cakes and cupcakes can only be delivered or picked up in Melbourne only. Cupcakes will be made 1-2 days before event & should be consumed within 2 days.

Question 2

What is the Minimum Order?

Accepted Answer

Cookies   All cookies are baked to order. I'm more than happy to create any shape/design within reason, with a minimum of order of 2 dozen.

Cupcakes   Cupcakes are made to order a day before the event - minimum of 24 regular cupcakes and 48 mini-cupcakes, which is the equvilant to one batch respectively.

Question 3

Shelf Life - How long do your cookies & cakes last?

Accepted Answer

Packaged Cookies   We use all natural ingredients and cookies are individually packaged, sealed in food grade polypropylene bags. If the product is retained in its original bag and kept in a cool dry place, vanilla & gingerbread cookies will keep for up to 4-5months. Once the seal is broken and the bag opened, the long-life of the product is not guaranteed.​   Cupcakes & Cakes 
Cakes are prepared during the week of your event and should be eaten fresh as they don't contain preservatives. When stored correctly and refridgerated, cakes ideally should be consumed within 4-5 days. 
Cupcakes are made to order for the day before and should be eaten on the day of the event. (I doubt they'll last long enough to store away.)

Question 4

I Have Food Allergies. Do your cookies / cakes cater to special dietary requirements?

Accepted Answer

Cookies   I'm still tinkering away at recipes to adapt for lactose/vegan dietary requirements and have not found a recipe that is suitable.
 My gingerbread may not be suited to people with food allergies as my kitchen is not wheat free. The gingerbread ingredients recipe requires the use of butter, wheat flour and some food colouring for the decorative fondant and royal icing.   While our gingerbread doesn't contain nuts, some traces may be found, as nuts are used in producing other cookies in the kitchen.   Cupcakes & Cakes

I wont claim to be a expert on allergen-free baking, but will do my best to cater for you and your guests. If you have tried or know a recipe that you think is delicious and can meet a specific dietary need, please feel free to share it.
   Important bit - While every effort is made to ensure that there is no cross-contamination, we regret that we can make no guarantees about the safety of our products for those with food allergies. Please feel free to get in touch to ask questions.

Question 5

Delivery & Pick Up Costs

Accepted Answer

Delivery available for Melbourne CBD & surrounding suburbs for large orders. 
Please email to enquire about postage costs before ordering.   All parcels sent via Australia Post or Interparcel Couriers. 
Pick up available from Brunswick by appointment.

Cookies

Small orders
Delivery within 10km of brunswick is $13 and courier / post anywher e in Australia starts from $16.00 for express post to ensure they arrive in one piece.   Delivery charges will vary depending on the size of order. Local couriers are used to ensure prompt delivery and safe handling. We will ensure to quote on the most cost effective and efficient service available at the time.   Cakes & Cupcakes   Delivery anywhere in Melbourne Metro & CBD  $12.00

Deb Lieu Bakes

Price Guide